Privacy Policy

This Privacy Policy governs the manner in which MyChurchdown collects, uses, maintains and discloses information collected from users (each, a “User”) of the mychurchdown.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by MyChurchdown.

MyChurchdown complies with the General Data Protection Regulations 2018.

We are committed to protecting your privacy. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will be used in accordance with this privacy statement

By visiting our website, www.mychurchdown.co.uk, you are accepting and consenting to the practices described in this privacy statement.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website contains links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

What information do we collect?

We collect information about you when you fill out contact forms, purchase from the MyChurchdown Shop, advertise events & listings and when registering for an online account. This includes but is not limited to Email Address, Phone Number, First/Last Name & Address.

We also collect information when you voluntarily orally provide it to us, complete customer service surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

We collect your email address to:

  • Send information, respond to enquiries, and/or other requests or questions
  • Process orders and to send information and updates relating to orders.
  • Send you additional information relating to your product and/or service
  • Market to our mailing list or continue to send emails to our clients.

How will we use the information about you?

We use the information to handle information requests, deliver products and services, communicate with you about news, events and promotional offers, update our records and generally maintain your details. Other uses include::

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your MyChurchdown Shop order/transaction.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our online services are scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider. This means payment details are not stored or processed on our servers.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Cookies

To make full use of the online and personalised features on our website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Cookies are small files sent by web servers to web browsers and stored by the web browsers for later use.

The information is then retrieved by the server each time the browser requests a page from MyChurchdown. This enables a web server to identify and track web browsers.

The Cookies used by MyChurchdown don’t store sensitive information such as your name, address or payment details (If applicable): they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Access to your information, correction, and OPT-OUT

You always have the right to revoke prior permissions and given consents at all times. You also have the right to correct, request or delete any held personal data.

You can unsubscribe from our Newsletter Programme by clicking the “Unsubscribe” link in the footer of each email.

Questions regarding this Policy, including requests to revoke prior permissions and given consents, correcting or requesting to delete any held personal data should be directed to jack.vockins@mychurchdown.co.uk.

Please check back frequently to see any updates or changes to our privacy policy. Privacy Policies are subject to change in line with GDPR recommendation.